At KM Hing Udyog Private Limited, we respect your privacy and are committed to protecting the personal information you share with us while using our website, placing an order, contacting us, or interacting with our services.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We May Collect

We may collect personal information such as:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order details
  • Payment-related information processed through secure payment providers
  • Account information
  • Messages or enquiries submitted through contact forms
  • IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary to operate our website, process orders, provide support, and improve our services.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations and updates
  • Respond to enquiries
  • Manage refunds, replacements, or cancellations
  • Improve website functionality and customer experience
  • Prevent fraud and maintain website security
  • Send promotional communication where permitted
  • Comply with legal and regulatory requirements

3. Payment Information

Payments on our website may be processed through third-party payment gateways.

We do not normally store complete card details, UPI credentials, or other sensitive payment information on our own systems. Payment providers process such information according to their own privacy and security policies.

4. Sharing of Information

We may share necessary information with trusted third parties who help us provide our services, including:

  • Courier and logistics partners
  • Payment gateways
  • Website hosting providers
  • Technical service providers
  • Analytics and marketing platforms
  • Customer support tools
  • Government or legal authorities where required by law

We do not sell your personal information to third parties.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve performance and understand visitor behaviour.

Cookies may help us:

  • Remember shopping cart items
  • Maintain login sessions
  • Save user preferences
  • Analyse website traffic
  • Improve functionality
  • Measure marketing performance

For more information, please refer to our Cookie Policy.

6. Marketing Communications

If you choose to receive promotional messages, we may send information about:

  • New products
  • Special offers
  • Discounts
  • Festive deals
  • Brand updates

You may unsubscribe from promotional emails or messages at any time through the available opt-out method or by contacting us.

Transactional communications related to orders may still be sent where necessary.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Maintain business and tax records
  • Resolve disputes
  • Provide customer support
  • Meet legal obligations

Information that is no longer required may be deleted or anonymised where appropriate.

9. Your Rights

Subject to applicable law, you may request to:

  • Access personal information we hold about you
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of certain personal data
  • Withdraw marketing consent
  • Ask questions about how your information is being used

Some information may need to be retained for legal, accounting, fraud-prevention, or transaction-related purposes.

10. Children’s Privacy

Our website and products are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate consent where required by law.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment providers, maps, or other external services.

Their privacy practices are governed by their own policies, and KM Hing Udyog Private Limited is not responsible for the privacy practices of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or technology.

The latest version will always be published on this page.

13. Contact Us

For any privacy-related questions, concerns, or requests, please contact:

KM Hing Udyog Private Limited
Phone: +91 921-921-9999
Email: support@kmhingudhyogpvtltd.com
Address: 8/42 Kothari Compound, Brahmanpuri, Mendu, Hathras – 204101, Uttar Pradesh, India

Last Updated: September 2026